You were very helpful and immediately sent a team to personally resolve the issue. Since your attendance, the resident has been regularly using the Car Lift without any problems. I'm pleased to confirm it is now operating smoothly and is no longer getting stopped. Our staff who are responsible for parking cars in the Basement have also confirmed that the lift is working perfectly.

I am writing this to thank you, Mr. Rathi and STPEL. I contacted you about a persistent problem with our Car Lift that had been ongoing for many months. The issue became particularly noticeable after a new resident bought a BMW 5-Series; the lift would frequently stop and fail to come up when they attempted to use it for parking.

I want to make a special mention of your engineer. He was extremely helpful, knowledgeable, and very patient in addressing all of my numerous questions. It’s clear your team puts customer satisfaction first. Thank you once again for your excellent service!

The work on my 403 slot plate is now complete, and I wanted to genuinely thank you very much for everything! I cannot tell you how much it means to me to be able to park my car safely again. I am extremely grateful!